Personal information collected and held by Peter Roberts Car Sales Pty Ltd about you, may include:
If you choose not to provide us with your personal information, we may not be able to provide you with the services you require, or the level of service on which we pride ourselves.
We may collect cookies from you about your visit to our website to help us improve our website. Cookies are small information files which are sent to your computer’s hard drive or mobile device when you visit a website and it will recognise your device on future visits. For example, we may collect the time of your visit, whether you have visited our website previously, whether you used a service engine to find us and some geographical information. For information on disabling these cookies, please go to the privacy settings section within your browser. We may also use other external service providers for the following purposes:
Your personal information may be used in order to:
We may contact and communicate with your via post, facsimile, telephone, SMS or email.
We will not direct market to you unless you have been given an opportunity to opt out of receiving future direct marketing communications or unless you have otherwise consented to direct marking. If you do not want to receive such offers from us you can opt out at any time by contacting us using our contact details provided below.
We do not use or disclose sensitive information for the purposes of direct marketing.
We may disclose your personal information to organisations outside of Peter Roberts Car Sales Pty Ltd. These organisations may include:
Those entities are not authorised by us to use personal information for anything other than the purpose for which we supplied that information to them. We may disclose personal information where you consent to us doing so. That consent may be written, verbal or implied from your conduct.
Our related entities and some of our service providers (including information technology service providers) may be located overseas and, as a result, personal information collected and held by Peter Roberts Car Sales Pty Ltd may be transferred overseas. The countries in which these recipients may be located will vary from time to time.
How we hold and store your personal information
Peter Roberts Car Sales Pty Ltd may hold your personal information in a number of ways, including:
Where it has been collected from our or your agent, or our service providers, they may also hold copies of your personal information. We may combine personal information we receive about you with other information we hold about you.
Peter Roberts Car Sales Pty Ltd will store your personal information in a secure environment. It’s protected by a combination of physical and technological measures. We have taken all reasonable steps to carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration or destruction. If you want more information about the way we manage the information we hold please contact us as we would be happy to provide you with further information on our processes. Our contact details can be found at the end of this document.
Peter Roberts Car Sales Pty Ltd takes reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. We recommend that you:
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to access your information, please let us know. You may be required to put your request in writing for security reasons and we may charge a fee for searching for and providing access to your information.
If you believe that we have interfered with your privacy in our handling of your personal information, you may lodge a complaint. We will attempt to resolve your complaint in accordance with our internal complaints resolution process.
If you wish to notify us of your new contact details, update your personal information, opt out of direct marketing, make a complaint about a breach of privacy or have any questions in relation to the accuracy of your information or privacy, please contact our Information and Privacy Officer by:
Telephone: (07) 4637 5555
Mail: Information and Privacy Officer, 193 James Street, Toowoomba QLD 4350